How To Expand My Small Scale Business In India?

. 7 min read
How To Expand My Small Scale Business In India?

Small business owners have multiple dreams when they start their journey. As an entrepreneur, everyone wants the growth of their business to reach more people and create brand recognition. But it's not as easy as it sounds.

There is no direct answer to how to grow your business. Also, nothing gets transformed overnight. So should you stop dreaming big?

Absolutely not! There is nothing wrong with wanting more. But you need to put in the right efforts at the right time to keep yourself on the path of success.

After a lot of research and analysis of the journey of many successful businesses, we are sharing some proven business growth tips that will help you expand the limits of your small business.

Let's jump right into these!

Tips To Grow Your Small Business

1. Increase Your Products And Services

This is the most significant step of how to grow a business in India.

Having diversity in products and services offered by a company is a significant boost. When your existing products and services are in high demand, it's time to introduce some more.

Never forget to add related items to enable your consumers to choose from a broader range. But, adding new products or services is not enough; you have to keep checking what is working or not.

2. Build A Website

The internet has made it possible to sell products and services around the globe from a remote location. Having a website is a must when we talk about how to expand business in India. Building a website is not very expensive, and advanced plugins make it easy to handle them without technical knowledge.

So, list all the products and services offered by you on your website and market them online. Now your business is not limited to the location of your physical store; people from other areas can also contact you.

3. Know About Your Customers

If you wish to take your business to the next level, it's essential to know your customers. The best business tips include developing products and services according to consumer's needs. The most effective way to understand what customers want is by inviting them for surveys and feedback.

You can also add rewards for customers who provide you with honest feedback and reviews about your products. This will attract more people and provide you with enough data to understand the areas where improvement is required.

Remember: Customers would rather do business with a brand that understands their needs and pain points and constantly provides value throughout the buying journey and beyond.

4. Focus On Analytics

An article from The Economist says, "The world's most valuable resource is no longer oil, but data". Analysis of big data to get valuable insights is at its best, and even small companies are using it. Thus, it's essential to focus on analytics when thinking of how to grow your business.

According to, the global big data market is expected to hit $274 billion by 2022. As a small business owner, you no need to invest massive amounts in acquiring big data. But you can consider using free analytics tools like Google Analytics to get valuable insights on customer behaviour.

5. Consider Taking Loans

Whether you are starting as a small business or trying to expand it, you will need funding in both. Money is always crucial when you focus on how to expand your business in India. If you don't have enough savings, then don't hesitate to get a loan.

You have to fill an application form mentioning all your requirements. Further, make sure to choose a good and trusted bank or lending partner for a loan. Also, strengthen your credit score for faster approval of your loan application.

6. Keep A Backup Plan

There is always an unpredictable risk when starting as a small business owner. You can't control many things, but having a backup plan will help you minimise and overcome the risks.

Think about all the worst possibilities and prepare to deal with them. Don't let it affect you negatively. Instead, think of it as a part of how to grow business in India. One important thing that you must consider is business insurance, which will cover your expenses of lawsuits and remediation if required.

7. Hire Skilled Staff

The primary component of a business is its employees. Look for passionate people who enjoy working with you. If your company has a solid bunch of skilled and hardworking people, nothing can stop you from success.

However, most of the time, the staff is overlooked or neglected. So, deploy effective ways to keep them happy and engaged and help them in every possible way. After all, they are the ones who directly engage with your customers. And above all, they are the backbone of your business.

8. Improve Your Customer Service

One of the best small business tips includes improving your customer support. Happy customers are the best marketing tool for any business. If you satisfy a customer with your services, they will surely recommend your products to others.

Research shows that 74% of people say they’ll switch brands if the purchasing process is too difficult. Further, 51% of the customers will never do business with a company after one bad experience.

These numbers are huge! Hence, customer service is crucial for the success of your small venture.

Make your customers feel that they are valuable to your business. If they have any questions or problems, try to address them at your earliest. This will create trust in them because they know your customer support will help them if anything goes wrong.

9. Use The Power Of Social Media

Social media is a powerful way to reach thousands of potential customers. Research shows that 77.6% of small businesses use social media to promote their businesses.

Create awareness about your brand on popular social media platforms, such as Instagram, Facebook, Twitter, Pinterest, etc. Engage with customers and read their comments to know about their behaviour.

Marketing your business on social media is budget-friendly. And this is why it's always one of the top suggestions when someone asks “how to grow my business”.

10. Be Adaptable

The best way of describing how to expand the business must include adaptability. Your business should be flexible enough to adapt to the changes in the market.

Keep your business up to date by modifying your products and services according to the current market trends. You are more likely to lose your valuable customers and recognition in no time by not doing so.

Businessman turns a wooden cube and changes words 'ADAPTABLE' to 'RELIABLE'

The Takeaway

This brings us to the end of this article!

These are our best tips on how to grow a business. But remember: nothing can guarantee you success. You have to keep learning from your mistakes and improve your small business to take it to another height. Also, keep faith in yourself and do consider the above tips for a better journey ahead.

Also read:

1) Is Market Research Useful for a Small Business?
2) Why are Small Businesses Important to the Community?
3) Best Tips for Small Business Owners
4) Where to Get a Small Business License?

5) OkCredit: Simple, Paperless & Secure solution for businesses

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Q. What are some successful small business ideas in India?

Ans. There are a plethora of small businesses you can start in India. Some of these are - Blogging, Breakfast Joints, Juice Points, Dance Center, Cookery Classes, Travel Agency, Salon, Ice-cream Parlour, Catering, etc.

Q. How to start a small business in India?

Ans. To start a small business in India, here are the steps you need to follow:

  1. Decide on a business idea
  2. Understand your target audience
  3. Create a business plan
  4. Arrange for funds from various sources, such as banks, venture capitalists, crowdfunding, etc.
  5. Select your business location
  6. Finalise the name and register your business
  7. Get yourself tax registered
  8. Launch your website
  9. Hire a skilled workforce
  10. Market your business on numerous channels

Q. What research should I conduct before starting my small business?

Ans. Before starting your small venture, it’s crucial to research your potential customers - their wants, pain points, etc. Further, you should also monitor your competitors to check what’s working for them and what’s not. Last but not least, calculating, understanding, and planning for risk is a critical step to take before launching your startup.

Ans. You must be aware of the latest trends in the small business world before entering into the entrepreneurship bandwagon. Some of these are:

  • Spending on social media will increase.
  • Digital marketing is the future.
  • Augmented and Virtual Reality is here to stay.
  • Video content is crucial for increased brand recognition.
  • E-commerce will expand more than ever before.