Our Lending Partners

Grievance Redressal Officer

Mrs. Sonia Joshi,

C-402, Business Square, Andheri Kurla Road,

Chakala, Andheri (E), Mumbai - 400093

Tel: 022-28256772

Nodal Officer & Principal Nodal Officer

Mr. Jay Popawala,

C-402, Business Square, Andheri Kurla Road,

Chakala, Andheri (E), Mumbai - 400093

Tel: 022-28256772

Principal Nodal Officer / Grievance Redressal Officer

Mr. Mahendra Bindra

Address - Unity Small Finance Bank Limited

Central Plaza, 1st floor, CST Road

Kalina, Mumbai 400098

Telephone: 18002091122 (Toll Free)

Privacy Policy: https://theunitybank.com/docs/policies/Data_Privacy_Policy-Snapshot.pdf

Digital Lending Policy: https://theunitybank.com/digital-lending.html

Level 3 Escalation Officer

Address - Unity Small Finance Bank Limited

Central Plaza, 1st floor, CST Road

Kalina, Mumbai 400098

Telephone: 022-42159209

Level 1: Grievance Redressal Officer/ Principal Officer

Ajit K Menon, Head - Operations.
Head and Vice President - Operations.
Address: Prestige Zackria Metropolitan, No.200/1-8, 2nd Floor, Block 1, Anna Salai, Chennai, Tamil Nadu 600002 Telephone: 044 40074800/01
Email: grievanceredressal@vivriticapital.com

Level 3: RBI Ombudsman, Consumer Education and Protection Cell, Reserve Bank of India, Fort Glacis, Chennai

Name: Dr. Balu Kenchappa
Telephone: 044 - 2539 5964
Email: crpc@rbi.org.in

Level 2:

Vineet Sukumar,

Managing Director

Address: Prestige Zackria Metropolitan, No.200/1-8, 2nd Floor, Block 1, Anna Salai, Chennai, Tamil Nadu 600002

Telephone: 044 40074800/01

Email: vineet@vivriticapital.com